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FAQ

  • Q 1:How is your goods packed?

    A
    Generally, we pack our goods in cardboard box with plate. 
    If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization.
  • Q 2: What are your terms of payment?

    A
    Our common practice is T/T 30% as deposit, and 70% before delivery.
    We will show you the photos of the products and packages before you pay the balance.
  • Q 3: How about your delivery time?

    A
    It usually takes 30 days after receiving your advance payment.
    The specific time depends on the items and the quantity of your order.
     
  • Q 4: How will my order be delivered?

    A
    Usually we deliver the goods by air or sea or other method according to customer’s preference. Please note that the delivery charges are borne by the buyer.
     
  • Q 5: Can you send me a sample?

    A Yes, we can send you a sample for checking our product quality. We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. 
  • Q 6: What is the MOQ?

    A MOQ depends on different items. The MOQ for offroad winches is 15 sets and for ATV winches is 50 sets.
  • Q 7:What are the main products of your company?

    A Electric winch and offroad accessories.
  • Q 8:Do you have the ability of design?

    A We are manufacturer, and could provide customized products for you. We are one of first high-tech enterprises in Ningbo winch field. By 2016, our company has obtained 28 patents and Utility Model patent right. Our company has complete production equipment, including die-casting machine, CNC Lathe, high pressure cleaner, punching machines and so on, to ensure perfect quality winch. About 90% of our winch parts are self-made. Advanced testing equipment and complete configuration secure quick overall inspection of the new products during development.
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   Add: NO.12 Chenxin Road.Xikou
       Industrial Zone,Ningbo City,
       Zhejiang,China, 315502
   Tel: 0086-574-88859333
       
0086-574-88845111
    Contact Person: Mr. Keding Cao
    Fax: 0086-574-88862111
    Email: sales@zhme.com
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